Your tenancy. Documented. Defensible.

Significant · Day 6 of 10 Black mould in bedroom Logged 01 Jul, 12:54 · case open

Emergency · 24 hours No heating or hot water Logged 21 Jul, 09:14 · 3 photos

Rent challenge · Drafted Section 13 rise · challenge ready Above local comparables

Pet request · Awaiting reply Request to keep a cat Sent under the Renters' Rights Act 2025

Log it the
moment it
happens

Title, category, severity. Every severity level sets a different statutory clock, ensuring your deadlines adapt correctly to the urgency of the problem.

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Black mould

Ceiling stain

Know exactly
where you
stand

Always know where you stand, upcoming key deadlines, and what to do next. Your evidence report builds itself neatly behind the scenes.

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⏱

Day 6 of 10

Damp window seal

⚖️

s.11 LTA 1985

The law
counts
the days

A significant hazard gives your landlord a statutory window. BeTenant counts it down and tells you the day it expires.

Check a deadline →

Active leak

Boiler fault

No heating

🔒

Hash verified

Evidence
that locks
itself

Real photos, hash-verified the second they're taken. Written once, impossible to quietly edit, ready for a tribunal.

How we protect it →

Rent rises

Pet requests

Inventories

Noise reports

Adaptations

Deposits

15+ Pro tools,
one toolkit

Lock down your move-in inventory, secure documents in your safety vault, submit pet requests, and challenge rent increases. Every tool builds the process and paperwork for you.

See the toolkit →

Delivered ✓ Repair request · s.11 Opened by landlord, 09:44

Boiler fault

No heating

Sent from the app

Letters they
can't quietly
ignore

Every issue, challenge, or request generates a custom, auto-filled letter. Send it straight to your landlord, and watch their responses drop directly into your evidence timeline.

Send your first letter →

Wallpaper damage

Kitchen mould

Broken door

Why I built
BeTenant

Evicted on two weeks' notice. A deposit that was never protected. Repairs reported for months while nothing happened. Daria built the thing she needed.

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Can my landlord raise the rent mid-tenancy?

How do I request to keep a cat?

Is this eviction notice even valid?

Is my deposit actually protected?

Neighbour noise every night, what can I do?

Stuck at 2am?
Ask Ren

Trained on the Renters' Rights Act 2025. Plain-English answers about rent rises, deposits, repairs and notices, any hour.

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BeTenant
makes renting
simple

Eleven million private renters in England. Most never find out what the law already gives them. That's the gap BeTenant closes.

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Cracked glass

Dripping tap

Renters are used to being the product.
Here's our deal.

Free core, always Keep track of your disrepair, track deadlines, and build a timestamped evidence report, never behind a paywall.

No landlord money We take nothing from landlords, letting agents or the lettings industry.

Your evidence is yours We never sell your documents or anything that identifies you or your home.

Gas alarm

Damp window

Ceiling damp

Renters first.
Always.

"I had no idea my landlord had missed the deadline for my boiler repair. BeTenant showed me exactly where I stood. Fixed within a week."

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Your tenancy.
Documented.
Defensible.

Free core, always. No card needed. We never sell your evidence. Join the renters shaping BeTenant during beta.

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9:41●●●

LOG ISSUENew case file

Issue title

Black mould in bedroom

Date & time first noticed

01/07/2026, 12:54

Send to

1 recipient from your tenancy file

J. Whitmore (landlord) j.whitmore@mail.com · delivery + open receipts on

Save Letter to Vault

▶

Daria's story Why BeTenant exists

"Being the only one complaining made it easy to treat the problem as if it wasn't real."

9:41●●●

Ask Ren

My landlord says he'll "get to it eventually". The 10 days are up. What now?

The statutory response window expired yesterday, so you can escalate. Check out our guides for your strongest next step, or use your active issue's custom letter template, auto-filled with your case file details, to send a formal update straight to your landlord. Want me to open the guide for you?

Take me there.

▶

Katie, London Beta tester · heating fixed in a week

"BeTenant showed me exactly where I stood and what to say."

Log Issues, Build Evidence.

Capture photos with embedded metadata. Upload tamper-proof, timestamped evidence to generate evidence reports and build a bulletproof timeline.

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63%received a rent increase request in the past year

7/10tenants unaware of their basic legal rights

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11Mprivate renters in England, all underserved

Scroll

Reported it. Nothing happened.
Now it's your word against theirs.

That's the trap BeTenant is built to break. The core tracker and essential features are completely free to start using today, with advanced tools and deeper actions available on Pro.

What BeTenant Does

Built for the actual moments
tenancies go wrong

We turn confusing housing law into a pocket-sized toolkit — so the moment something goes wrong, you've already got the evidence, the deadline, and the words.

Evidence Tracking

Snap a photo, note the date, hit save. Every entry is time-stamped, geo-tagged, and locked. Admissible if it ever needs to be.

Tamper-Evident

Formal Letter Generator

Two taps turns a complaint into a formally worded, statutorily-timed letter your landlord can't quietly ignore.

formally worded

Send Letters Directly

No copying, pasting, or hunting for the right address. Send formal letters and evidence reports straight from the app to your landlord via email.

Direct Delivery

Statutory Deadline Tracker

The law gives your landlord a fixed window to act. BeTenant counts it down and tells you the exact moment your next escalation kicks in.

Auto-Countdown

Ask Ren — AI Tenant Agent

Ren is trained on the Renters' Rights Act 2025 and answers your tenancy questions in plain English. Available 24/7.

15+ Pro Toolkit Tools

From deposit protection checks to rent increase challenges, eviction defence, and Section 21 validity — every tool a renter needs in one place.

Pro Access

How It Works

Three steps to a protected tenancy

BeTenant gives you the same legal footing as your landlord — without the legal bill.

Log the Issue

Snap a photo, write a note. BeTenant automatically applies a tamper-evident timestamp and starts the key deadline clock.

Generate the Letter

Select the issue type and BeTenant drafts a formally worded, statutorily-timed letter — citing the exact section of law that applies.

Track & Escalate

BeTenant monitors your landlord's response window and tells you exactly when — and how — to escalate if they don't act.

The Difference

Without BeTenant. With BeTenant.

The same situation — two completely different outcomes, depending on what you had ready.

✕ Without BeTenant

📱

Texts with no follow-upNo paper trail. Landlord denies the conversation ever happened.

📸

Photos saved to your camera rollNo verified timestamp. Unusable in a formal dispute or tribunal.

📞

Called about the repair — no recordHe-said she-said. Impossible to prove when it matters.

⏰

Missed the 28-day escalation windowRights lapsed. Compensation claim off the table.

✓ With BeTenant

🔒

Issue logged at 14:32 — tamper-evidentTimestamped, geo-tagged, and locked. Admissible anywhere.

📄

Formal letter generated in two tapsCites s.11 LTA 1985. Sent directly to your landlord.

⏱️

27 days, 4 hours remainingDeadline tracked automatically. Next escalation step ready.

📋

Evidence pack ready to exportFormatted for council, ombudsman, or court — one tap.

The Bigger Picture

One renter's problem is private.
Ten thousand is evidence.

Renting is broken partly because nobody can see the pattern. A single damp complaint is easy to ignore. Thousands of renters logging the same problems in the same postcodes is something else. Over time, we want to take what renters record, strip out everything that identifies anyone, and turn it into anonymised, area-level insight that councils, researchers and campaigners can act on. Your evidence protects you now. Together, it can help fix the thing for everyone.

Read our full promise →

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